Privacy Policy

Last updated: January 18, 2026

1) Information We Collect

We collect information to respond to enquiries, provide quotations, and support business communication. Depending on how you contact us, the information may include:

• Contact details: Name, phone number, email address, city/area.
• Enquiry details: Required salt type, quantity, packaging, delivery location, and timeline.
• Communication records: Messages shared via WhatsApp, email, or enquiry form.
• Technical data (limited): Browser type, device type, and basic analytics information (if enabled).

2) How We Use Your Information

We use your information only for legitimate business purposes, including:

• Responding to enquiries and sending quotations / pricing.
• Calling or messaging you to confirm requirements and delivery details.
• Processing and fulfilling orders (where applicable).
• Improving our customer service and communication quality.
• Compliance with legal or accounting requirements (e.g., invoices/GST where applicable).

3) Sharing & Disclosure

We do not sell your personal data. We may share limited information only when necessary to deliver service, such as:

• Logistics/transport partners: Name, phone, and delivery address details required for dispatch.
• Payment/Banking providers: Payment confirmation details (as required for order processing).
• Legal requirements: If required by law, regulation, or government authority.

4) Cookies & Website Tracking

Our website may use cookies and basic analytics to understand page performance and improve user experience. Cookies may store limited, non-sensitive data such as session preferences.

5) Data Security

We follow reasonable security practices to protect your information. However, no online method of transmission or storage is 100% secure. We recommend not sharing sensitive information (like OTPs or bank passwords) through email or WhatsApp.

6) Your Rights

You may request the following at any time:

• Access to the information you shared with us (where feasible).
• Correction of incorrect contact details.
• Request deletion of enquiry information (subject to legal/accounting requirements).
• Opt-out of marketing communication (we primarily use communication only for business enquiries).

7) Third-Party Links

Our website may contain links to third-party services such as Google Maps, WhatsApp, or other external sites. We are not responsible for the privacy practices of those third-party websites. Please review their privacy policies separately.

8) Contact Us

If you have questions about this Privacy Policy or your information, contact us using the details below.